Sourcing Made Easy
Legal
This Policy provides information about the data that BuyHive Ltd (“BuyHive”) collects from you, including how and why BuyHive collects, uses and manages that data.
For General Data Protection Regulation (EU 2016/679) and similar regulatory purposes, the data controller is BuyHive (see Contact Details). BuyHive is based in Hong Kong and is responsible for data collected in relation to the websites, sourcing projects and similar activities that we support and/or manage. Additionally, please note that although BuyHive may be principally responsible for looking after your personal data, information may be held in databases that can be accessed by other affiliated entities of BuyHive.
BuyHive may make changes to this Policy from time to time in order to keep it up to date and compliant with legal requirements. We may notify you about significant changes to this Policy by email or similar electronic communication (using the contact information you last provided to us) or through an alert when you access our systems. Finally, this Policy is not intended to override the terms of any contract that you have with BuyHive or related buyers or suppliers or any rights you might have available under applicable data protection laws.
BuyHive’s Data Protection Officer (DPO) is the primary point of contact for all issues arising from this Policy, including requests to exercise data subject rights. If you have a complaint or concern about how we use your personal information, please contact our DPO first at dpo@thebuyhive.com, and we will attempt to resolve the issue as soon as possible.
You also have a right to lodge a complaint with a data protection authority for your country or region or where an alleged infringement of applicable data protection laws occurs. For your reference:
BuyHive’s websites, policies and other documents may, from time to time, contain links to websites of government authorities and/or BuyHive’s partner networks or affiliates. Please note that these websites have their own privacy notices and that BuyHive does not accept any responsibility or liability for these notices. Please check these notices before you submit any personal information to these websites.
BuyHive’s websites, policies and other documents may, from time to time, contain links to websites of government authorities and/or BuyHive’s partner networks or affiliates. Please note that these websites have their own privacy notices and that BuyHive does not accept any responsibility or liability for these notices. Please check these notices before you submit any personal information to these websites.BuyHive collects your data in a variety of ways, including, but not limited to:
At Trade Shows, Roadshows, Seminars, Conferences or other Sourcing Projects, BuyHive asks visitors to complete registration forms that are entered into our systems (including the update/confirmation of data retrieved from previous registrations) and will often ask for business cards and/or other forms of identification for verification purposes.
On thebuyhive.com, on buy.thebuyhive.com, and similar online platforms, BuyHive asks visitors to register in order to use the platform. BuyHive also obtains necessary information to support you in: posting and selling products and services as a supplier; inquiring about, purchasing and receiving products and services as a customer; and the general facilitation of the supplier/customer relationship for any transaction on the platform, as appropriate. BuyHive also requests other data to generally enhance your profile on BuyHive platforms as a supplier or customer, use of messaging functionality and to help address customer service enquiries, complaints, suggestions or feedback.
Systems Tracking Functions
BuyHive uses Cookies and other related technologies on our sites. Our Cookie Policy complements this Policy to the extent that information collected through Cookies and similar technologies constitutes personal information.
Other Sources
BuyHive collects data from other sources, such as public databases, joint marketing partners and other third parties including third party software applications and social media platforms. The data collected through these third party sources will be combined with information we collect through our services where this is necessary to help manage our relationship with you. BuyHive will endeavor to confirm with you the accuracy of any personal data gathered from these other sources and will only share or use that data with your consent.
The personal information we collect includes, but is not limited to:
Offline behavioral data, for example: trade shows and exhibitions visitors attended; exhibitors visited; product preferences; and suppliers selected.
BuyHive uses your personal data to provide you with our products and services, to develop new offerings and to protect BuyHive and our visitors, customers and suppliers as detailed below. If you do not provide the data that we request, or prohibit us from using or collecting such data, we may not be able to provide you with any requested products and services.
BuyHive will only use data for legitimate business interests, for example, to:
Additionally, BuyHive will use your personal data for legal purposes, such as:
BuyHive also has strong access control mechanisms, such as identity & access management and stringent password policies and, where appropriate, will use technical solutions such as encryption, pseudonymization and anonymization to further protect data. Please note that you are responsible for the personal information that you choose to share, disclose or submit voluntarily while using any of BuyHive’s online or other platforms.
BuyHive may share your personal information with our employees, contractors, agents and partners, including third parties, to help manage our business and deliver services. In particular, we would only share information with the following third parties, as outlined below:
In certain circumstances, BuyHive may share your data to a third party if you choose to use their service. Your data may be used by such third party for the purpose of, including but not limited to, fulfilling their service, customer service, ordering and payment processing, improving their products and service, security, direct marketing and other legitimate business purposes. You may also read their privacy notice for more details on their use of your data.
BuyHive may also disclose or transfer your data to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of BuyHive business, assets or stock (including any bankruptcy or similar proceedings).
BuyHive may use your personal information to send direct marketing communications about our products and services or our related services according to your preferences. We would only do this either with your consent or because we have a legitimate interest to do so, including our latest product announcements and upcoming events. In the latter case, BuyHive will limit direct marketing to a reasonable proportionate level and will only send you communications that will be interesting and relevant to you, based on the information we have about you. However, if you no longer want to receive marketing-related emails, SMS, or printed materials, then you may opt out by following the instructions in such communications from us.
BuyHive may, from time to time, personalize and highlight certain content, offers and advertisements for you based on information collected and analyzed about you and your viewing habits on our online platforms. This constitutes profiling. We segment our customers and partners by applying selection criteria and business rules using software code (and algorithms) to process relevant data semi-automatically to produce personalized content recommendations.
If you wish to opt-out of receiving personalized content, please contact BuyHive’s DPO at dpo@thebuyhive.com.
The data that BuyHive collects from you may be transferred to, and stored at, a location outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who works for us or one of our service providers. We will take all steps reasonably necessary to ensure that your data is treated securely, in accordance with this Policy, and will only transfer your personal information to third parties in other countries that are either:
In all cases, you have the right to request more information about the safeguards we have put in place. Please contact the DPO.
With respect to your personal information, you always have the right to request:
We can continue to use your personal information following a request for restriction, when:
To exercise your rights, please contact BuyHive’s DPO at dpo@thebuyhive.com.
Please note the following if you do wish to exercise any of your rights:
Finally, you have the right to complain to any applicable regulator/supervisory authority. Though, as stated earlier, BuyHive humbly requests that such complaints are first provided to us so that we can have an opportunity to address any issues you may have as soon as possible.